Biolomix’s
Guarantee
At Biolomix, we believe great cooking begins with dependable tools. Every appliance reflects our commitment to precision, reliability, and thoughtful design, so every purchase is backed by our Money-Back Guarantee.
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Full Refund if Your Order Doesn’t Arrive
We know waiting for your order can be frustrating. That’s why we guarantee delivery or your money back, no questions asked.
How it Works:
- Standard delivery timeframes: up to 75 days (90 days for select international locations).
- Refund eligibility: If your order does not arrive within the expected timeframe, you are eligible for a full refund.
Exceptions:
Refunds may not apply if:
- Incorrect shipping information: was provided.
- Delays due to external circumstances: caused by factors outside our control (customs, natural disasters, etc.).
We strive to resolve any shipping issues quickly and fairly.
Full Refund if Your Order Doesn’t Arrive
We know waiting for your order can be frustrating. That’s why we guarantee delivery or your money back, no questions asked.
How it Works:
- Standard delivery timeframes: up to 75 days (90 days for select international locations).
- Refund eligibility: If your order does not arrive within the expected timeframe, you are eligible for a full refund.
Exceptions:
Refunds may not apply if:
- Incorrect shipping information: was provided.
- Delays due to external circumstances: caused by factors outside our control (customs, natural disasters, etc.).
We strive to resolve any shipping issues quickly and fairly.
Refund or Keep Items if Not as Described
Your satisfaction with our creative products matters. If an item is significantly different from its description, you have flexible options:
- Full Refund: Return the product and receive a complete refund.
- Partial Refund: Keep the product and receive a partial refund if minor differences are acceptable.
How it Works:
- Contact our Customer Support team: at [email protected].
- Discuss the issue: and choose whether to return the product or keep it with a partial refund.
- Full refunds: Items must be returned in their original packaging and unused condition.
Free returns are available in most countries, including the USA, UK, Australia, Canada, and across Europe. For other locations, return shipping costs may apply.
Refund or Keep Items if Not as Described
Your satisfaction with our creative products matters. If an item is significantly different from its description, you have flexible options:
- Full Refund: Return the product and receive a complete refund.
- Partial Refund: Keep the product and receive a partial refund if minor differences are acceptable.
How it Works:
- Contact our Customer Support team: at [email protected].
- Discuss the issue: and choose whether to return the product or keep it with a partial refund.
- Full refunds: Items must be returned in their original packaging and unused condition.
Free returns are available in most countries, including the USA, UK, Australia, Canada, and across Europe. For other locations, return shipping costs may apply.
Why Biolomix’s Guarantee
Biolomix was founded on a belief in dependable performance, thoughtful engineering, and everyday cooking made easier. Our guarantee exists to support our customers while honoring the care and quality built into every appliance we create.
Frequently Asked Questions
Clear answers to help you shop with confidence
Our Moneyback Guarantee ensures that every purchase is fully protected. If your order doesn’t arrive on time or a product isn’t as described, you can request a full or partial refund. We aim to make shopping with Biolomix safe, simple, and worry-free.
Standard delivery timeframes are up to 75 days for most locations, and up to 90 days for select international destinations. We track every order and will notify you of any updates.
If your order hasn’t arrived within the expected timeframe, contact our Customer Support team at [email protected]. We’ll verify your order and process a full refund if it qualifies under our guarantee.
Yes. If an item is significantly different from its description, you can either return it for a full refund or keep it and request a partial refund. Our team will help you choose the best option.
Free returns are available in most countries, including the USA, UK, Australia, Canada, and Europe. For other locations, return shipping costs may apply. Items must be returned in their original packaging and unused condition for full refunds.
Refunds may not apply if incorrect shipping information was provided or if delays are caused by circumstances outside our control, such as customs processing or natural disasters.
For any questions about orders, deliveries, or refunds, email [email protected]. Our team responds promptly and will guide you through the process.
Explore Our Appliances
Every Biolomix product blends reliable engineering with thoughtful detail. Inspired by the needs of real home cooks, our appliances are made for those who value consistency, efficiency, and lasting quality.