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Biolomix’s
Guarantee

Precision Performance. Reliable Results. Confident Cooking.

At Biolomix, we believe great cooking begins with dependable tools. Every appliance reflects our commitment to precision, reliability, and thoughtful design, so every purchase is backed by our Money-Back Guarantee.

Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking
Kitchen Innovation for Better Everyday Cooking

Delivery Guarantee

Full Refund if Your Order Doesn’t Arrive

A man in a Tiny Spark brand outfit: a plaid multi-colored jacket, black hoodie, and color-block pants in teal, orange, and purple, sitting on bleachers.

We know waiting for your order can be frustrating. That’s why we guarantee delivery or your money back, no questions asked.

How it Works:

  • Standard delivery timeframes: up to 75 days (90 days for select international locations).
  • Refund eligibility: If your order does not arrive within the expected timeframe, you are eligible for a full refund.

Exceptions:

Refunds may not apply if:

  • Incorrect shipping information: was provided.
  • Delays due to external circumstances: caused by factors outside our control (customs, natural disasters, etc.).

We strive to resolve any shipping issues quickly and fairly.

Delivery Guarantee

Full Refund if Your Order Doesn’t Arrive

We know waiting for your order can be frustrating. That’s why we guarantee delivery or your money back, no questions asked.

How it Works:

  • Standard delivery timeframes: up to 75 days (90 days for select international locations).
  • Refund eligibility: If your order does not arrive within the expected timeframe, you are eligible for a full refund.

Exceptions:

Refunds may not apply if:

  • Incorrect shipping information: was provided.
  • Delays due to external circumstances: caused by factors outside our control (customs, natural disasters, etc.).

We strive to resolve any shipping issues quickly and fairly.

A man in a Tiny Spark brand outfit: a plaid multi-colored jacket, black hoodie, and color-block pants in teal, orange, and purple, sitting on bleachers.
A woman models a black Tiny Spark hoodie with a vibrant graphic print, red sunglasses, and a silver chain, ideal for street style collections.
Product Guarantee

Refund or Keep Items if Not as Described

Your satisfaction with our creative products matters. If an item is significantly different from its description, you have flexible options:

  • Full Refund: Return the product and receive a complete refund.
  • Partial Refund: Keep the product and receive a partial refund if minor differences are acceptable.

How it Works:

  1. Contact our Customer Support team: at [email protected].
  2. Discuss the issue: and choose whether to return the product or keep it with a partial refund.
  3. Full refunds: Items must be returned in their original packaging and unused condition.

Free returns are available in most countries, including the USA, UK, Australia, Canada, and across Europe. For other locations, return shipping costs may apply.

Product Guarantee

Refund or Keep Items if Not as Described

A woman models a black Tiny Spark hoodie with a vibrant graphic print, red sunglasses, and a silver chain, ideal for street style collections.

Your satisfaction with our creative products matters. If an item is significantly different from its description, you have flexible options:

  • Full Refund: Return the product and receive a complete refund.
  • Partial Refund: Keep the product and receive a partial refund if minor differences are acceptable.

How it Works:

  1. Contact our Customer Support team: at [email protected].
  2. Discuss the issue: and choose whether to return the product or keep it with a partial refund.
  3. Full refunds: Items must be returned in their original packaging and unused condition.

Free returns are available in most countries, including the USA, UK, Australia, Canada, and across Europe. For other locations, return shipping costs may apply.

Why Biolomix’s Guarantee

Precision. Reliability. Confidence.

Biolomix was founded on a belief in dependable performance, thoughtful engineering, and everyday cooking made easier. Our guarantee exists to support our customers while honoring the care and quality built into every appliance we create.

Frequently Asked Questions

Clear answers to help you shop with confidence

What is Biolomix’s Moneyback Guarantee?

Our Moneyback Guarantee ensures that every purchase is fully protected. If your order doesn’t arrive on time or a product isn’t as described, you can request a full or partial refund. We aim to make shopping with Biolomix safe, simple, and worry-free.

How long does delivery take?

Standard delivery timeframes are up to 75 days for most locations, and up to 90 days for select international destinations. We track every order and will notify you of any updates.

What should I do if my order doesn’t arrive?

If your order hasn’t arrived within the expected timeframe, contact our Customer Support team at [email protected]. We’ll verify your order and process a full refund if it qualifies under our guarantee.

Can I get a refund if a product is not as described?

Yes. If an item is significantly different from its description, you can either return it for a full refund or keep it and request a partial refund. Our team will help you choose the best option.

Are returns free?

Free returns are available in most countries, including the USA, UK, Australia, Canada, and Europe. For other locations, return shipping costs may apply. Items must be returned in their original packaging and unused condition for full refunds.

Are there any exceptions to the Moneyback Guarantee?

Refunds may not apply if incorrect shipping information was provided or if delays are caused by circumstances outside our control, such as customs processing or natural disasters.

How do I contact Biolomix Customer Support?

For any questions about orders, deliveries, or refunds, email [email protected]. Our team responds promptly and will guide you through the process.

Explore Our Appliances

Designed for Modern Kitchens, Built on Proven Performance

Every Biolomix product blends reliable engineering with thoughtful detail. Inspired by the needs of real home cooks, our appliances are made for those who value consistency, efficiency, and lasting quality.