Contact
Biolomix

Get in Touch with Biolomix

Have a question about your order, our appliances, or cooking tips? Our team is here to help. Whether you need assistance or simply want to connect, we approach every inquiry with care, clarity, and respect for our customers.

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Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Kitchen Innovation for Better Everyday Cooking

Contact Biolomix

Have Questions?
We’re Here to Help

Since our founding, Biolomix has believed that great cooking begins with dependable tools. That same dedication extends to our customer service. Whether you’re looking for help with an order, product information, or guidance on choosing the right appliance, our team is ready to assist.

Reliable cooking should feel effortless, and so should your experience with Biolomix.

Email Us

Email Support

Email Us Anytime

General inquiries or product questions: [email protected]
Response time: Usually within 24 hours

Customer Service Hours

Physical Mailing Address

Write to Us

Biolomix Headquarters
Wilkinson Court
Fort Myers, FL 33901

Instant Support

Reach Us Quickly

Email or use our contact form for fast assistance. Include your order number.

Find Us With Ease

Visit Biolomix

If you wish to reach us by mail or connect with our headquarters, our Florida address is easily accessible and serves as the heart of our U.S. operations.

Our Headquarters:

Biolomix
Wilkinson
CourtFort Myers, FL 33901

How to Reach Us: We are easily reachable by local transport, and nearby parking facilities make visits convenient for guests arriving by car.

Our Team

Meet
Biolomix Team

At Biolomix, our mission is to bring professional precision into everyday cooking. Behind every product is a dedicated team committed to making your kitchen experience consistent, reliable, and enjoyable.

Behind every appliance is a team committed to ensuring your journey with us is meaningful and delightful.

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Sarah Cole

Co-Founder & Customer Relations

Sarah ensures Biolomix products are intuitive and practical for everyday use, translating real customer needs into meaningful improvements while upholding reliability and trust.

Daniel Wu

Head of Product Engineering

Daniel leads the engineering of Biolomix appliances, focusing on motor strength, heating precision, and durability to deliver consistent, professional-level results in home kitchens.

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Reach Out to Biolomix

We’re here to help with orders, product details, or anything you may need. Fill out the form, and our team will be in touch soon.

Experience the Essence of Biolomix

Cooking elevated by precision, tradition, and everyday ease.

Tools that make everyday cooking effortless, reliable, and precise. Biolomix brings professional quality to your home kitchen, helping you create meals with confidence and ease.

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Frequently Asked Questions

What appliances does Biolomix offer?

Biolomix offers high-performance blenders, sous vide cookers, coffee appliances, and essential food preparation tools designed for everyday home cooking. Each product is engineered for reliability, precision, and ease of use.

How long does shipping take?

Standard shipping within the U.S. typically takes 3–7 business days. Expedited shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes, Biolomix ships to select international locations. Shipping costs and delivery times vary by country. Please check our shipping policy at checkout.

Can I track my order?

Absolutely. Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor its progress until it arrives.

Can I change or cancel my order after placing it?

Orders can be modified or canceled within 24 hours of placement. After this window, items may already be in processing or shipping, and changes may not be possible. Please contact us promptly at [email protected].

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase for most products in original condition. Items must be unused and in their original packaging. Shipping costs for returns may apply. Contact our support team to initiate the process.

How do I care for Biolomix appliances?

Each appliance comes with a detailed care guide. Generally, wipe surfaces with a damp cloth, clean removable parts according to instructions, and avoid submerging electrical components in water. Proper care ensures long-lasting performance.

How can I contact customer support?

You can reach us via email at [email protected] or through our contact form. Our team typically responds within 24 hours during business hours.

All FAQs